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Only use this method if the DMEX website is down or not functioning properly. Otherwise withdraw your funds through the website.
Any user can withdraw his/her funds from the contract at any time, even if the DMEX website is down. To do that the user must follow the following steps:
- 2.Go to item number 5 (availableBalanceOf)
- 3.Enter your wallet address and the token: ETH: 0x0000000000000000000000000000000000000000 BTC: 0x5228a22e72ccC52d415EcFd199F99D0665E7733b DAI: 0x6B175474E89094C44Da98b954EedeAC495271d0F
- 4.Press "Query" to get your available balance and save the amount
- 6.Go to item 27 "withdraw"
- 7.Enter the token and amount (saved in step 4)
- 8.Press "Write". Make sure you have MetaMask unlocked with your wallet imported
- 9.Confirm the transaction in MetaMask and get the transaction hash
- 11.Paste in the transaction hash from MetaMask
- 12.Once your transaction is loaded, press "Execute Manually" and confirm in MetaMask.
- 13.Once the transaction is confirmed you will have the funds in your wallet.