> For the complete documentation index, see [llms.txt](https://docs.dmex.app/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.dmex.app/contracts/withdrawing-funds.md).

# Withdrawing funds

{% hint style="danger" %}
Only use this method if the DMEX website is down or not functioning properly. Otherwise withdraw your funds through the website.
{% endhint %}

Any user can withdraw his/her funds from the contract at any time, even if the DMEX website is down. To do that the user must follow the following steps:

1. Navigate to the contract explorer: [**https://blockscout.com/poa/xdai/address/0xd840f57b84Eb281fb045FC271c07d37C3cf4E206/read-contract**](https://blockscout.com/poa/xdai/address/0xd840f57b84Eb281fb045FC271c07d37C3cf4E206/read-contract)
2. Go to item number 5 (availableBalanceOf)
3. Enter your wallet address and the token:\
   ETH: **0x0000000000000000000000000000000000000000**\
   BTC: **0x5228a22e72ccC52d415EcFd199F99D0665E7733b**\
   DAI: **0x6B175474E89094C44Da98b954EedeAC495271d0F**
4. Press "Query" to get your available balance and save the amount
5. Navigate to the "Write Contract" tab:\
   [**https://blockscout.com/poa/xdai/address/0xd840f57b84Eb281fb045FC271c07d37C3cf4E206/write-contract**](https://blockscout.com/poa/xdai/address/0xd840f57b84Eb281fb045FC271c07d37C3cf4E206/write-contract)
6. Go to item 27 "withdraw"
7. Enter the token and amount (saved in step 4)
8. Press "Write". Make sure you have MetaMask unlocked with your wallet imported
9. Confirm the transaction in MetaMask and get the transaction hash
10. Navigate to the AMMB Bridge:\
    [**https://alm-xdai.herokuapp.com/**](https://alm-xdai.herokuapp.com/)
11. Paste in the transaction hash from MetaMask
12. Once your transaction is loaded, press "Execute Manually" and confirm in MetaMask.
13. Once the transaction is confirmed you will have the funds in your wallet.